Ann Arbor Summer Festival

2018 Artist Services Manager

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Please submit a cover letter with contract fee expectations, general availability, and a resume with references.
Posted On: February 27
Location: Ann Arbor Summer Festival
Ann Arbor, MI
Pay Rate: Flat gross contract fee based on experience

Job Description:

Est Hours Required per Week: 8-16 avg hrs per week pre-production, 30-40-avg hrs per week June – July

General Purpose of Position:

The Ann Arbor Summer Festival seeks a seasonal manager to oversee all artist accommodations, catering,
hospitality, transportation, and merchandise services for select national and international artists presented during
the 2018 season.

Duties Include:

  • Responsibility for the coordination, negotiation, budgeting, advancement and fulfillment of the hospitality,
    catering, air travel, ground transportation, parking, freight shipping and the hotel accommodations needs of
    between 10-20 visiting seasonal artists residency activities.
  • Train and manage a team of 3 - 4 assistants (hourly employees and interns) to fulfill artist services needs.
  • Plan, schedule and assign staff for artists’ activities including shopping, errands, and local travel using either
    personal vehicle or rented Festival vehicles as required
  • Provide expert and efficient “handling” of all artist company members between the area of Artists Services,
    accommodations and the stage/technical coordination
  • Overseeing ticketed artist merchandise sales and settlements
  • Maintain a positive and supportive relationship with visiting artists, crew, venue staff, donors, volunteers and
    the public that positively reflects on the Festival, and helps us realize a successful season
  • After the last performance, provide timely closure of all hospitality areas, returning rentals, inventory, clean up,
    and department accounting
  • Perform other duties as assigned

Preferred Skills:


  • Minimum 3 years of experience in artist services, company/tour/or stage management, or related field
  • Knowledge of the performing arts industry, and experience coordinating live performing arts activities.
  • Independently motivated, mature, working with exceptional integrity and team leadership
  • Demonstrated organizational ability to work under pressure on multiple projects with competing deadlines,
    establishing goals and workload priorities in a competent, organized and unflappable manner
  • Demonstrable ability to consistently meet deadlines with high accuracy, attention to detail, and follow-through
  • Demonstrated ability to make sound decisions under stress
  • Ability to handle the public with professionalism in a backstage environment
  • Understanding of accounting, budgeting, and financial production issues, and ability to track and monitor
    expenses related to performances
  • Demonstrable resilience and the ability to handle long hours and a fast pace with a positive attitude
  • Flexibility and willingness to work overtime as required; must have availability for evening and weekend work
  • Excellent communication skills (verbally and written) and ability to communicate with extreme diplomacy,
    professionalism, and graciousness
  • Superbly proficient in proof reading, editing, punctuation and grammar
  • Working knowledge of Ann Arbor/Washtenaw County area production services, products, and logistics
  • Fluent and efficient using Microsoft Office and Google Docs in a Mac environment.
  • A college degree and a background in the arts is preferred
  • A minimum of 4 recent references must be provided
  • Must have access to reliable transportation, valid driver’s license, and good driving record
  • Must also be able to lift and carry 30-75 lbs for short distances


Please submit a cover letter with contract fee expectations, general availability, and a resume with references to
Mike Michelon at [email protected].

  • Candidates are asked not to request submission status via email or phone.
  • If your qualifications match current openings, you will be contacted directly.
  • Position will remain open, until filled. Resumes are kept on file for future consideration.
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