Detroit Symphony Orchestra

Artistic Operations Assistant

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Posted On: January 18
Location: Max M. & Marjorie S. Fisher Music Center
3711 Woodward Avenue, Detroit, MI 48201
Job Type:
Full Time

Job Description:

General Description:

The Artistic Operations Assistant supports all aspects of the Artistic Operations Department and serves as the primary administrative support for the Orchestra Manager and Vice President and General Manager. This is an essential operational position responsible for coordinating the logistical needs of the Artistic Operations Department and the orchestra and staff for all DSO orchestral events.

The Artistic Operations Assistant will act as a liaison with staff, DSO musicians, guest artists, venues, stage crew, and partners. This position requires a high level of professionalism, tact and integrity due to the frequency of internal/external contacts and exposure to confidential information.

Specific Responsibilities:

  • Coordinates the details of various multi-faceted projects managed by the Orchestra Manager and the Vice President and General Manager.  Organizes and expedites the considerable ongoing flow of work through the Artistic Operations Department.
  • Schedules appointments and coordinates arrangements for meetings and conferences as directed.  Prepares and provides all necessary documents/files in advance of each meeting and coordinates meeting confirmations and driving directions as needed.
  • Assists in managing Vice President and General Manager’s calendar of activities with meticulous attention to detail.
  • Establishes and maintains effective record-keeping and filing systems that can be utilized, even in the absence of the Artistic Operations Assistant.
  • Answers routine requests for information and handles complex and sensitive inquiries or refers them to appropriate persons.
  • Collects and enters Artist and event information into OPAS, EMS, and event sheets. Prepares reports as needed by researching, gathering, and summarizing information verbally and in writing.
  • Attends weekly events meetings as the representative for the Artistic Operations Department.
  • Collects, prepares, and disseminates information to members of the Orchestra and staff. This includes directions to off-site orchestra concert venues and community partner locations.
  • Prepares “Welcome” remarks for all DSO concerts on stage, working with the Advancement Department to correctly recognize sponsors.
  • Creates expense tracking document and along with Orchestra Manager, manages all Operations Department expenses, contracts, and payments. Manages and tracks all passenger and small cargo vehicle rentals for all concerts.
  • As instructed by the Orchestra Manager, makes logistical arrangements for orchestra travel and orchestra-related activity taking place outside of the Max M. and Marjorie S. Fisher Music Center with travel agents, hotels, bus companies, etc.  Coordinates plans with other members of staff and with the orchestra Travel Committee. Assists the Associate Personnel Manager in preparing questionnaires relating to out-of-town services and tours.
  • Works with the Orchestra Personnel Office to assist with candidates during audition days.
  • Serves as the primary liaison to DSO Music Director.
  • Performs concert-duty at DSO concerts at Orchestra Hall and in the community
  • Assists with Artist care as needed.
  • Performs other duties as assigned.

Preferred Skills:

Position Qualifications:

Bachelor’s level College or Conservatory degree in Music, Arts Administration or the Humanities required.  Must have a general familiarity with Orchestral repertoire.  Internship or other previous experience in management of musical ensembles preferred. Must have excellent communication skills, including writing skills, and excellent editing capability. Strong organizational skills are required. Must demonstrate meticulous attention to detail and flawless execution.  Must use tact, discretion and diplomacy while maintaining confidentiality.  Experience with problem solving as well as the ability to work well under stressful conditions is a necessity. Strong interpersonal, leadership and organizational skills are also required.  Must possess exceptional people skills to work with a vast array of personalities, including the Music Director and staff conductors, DSO musicians, librarians, vendors, members of the public and members of the administrative staff.  Must be able to work days, evenings and weekends as required. 

Other Skills/Responsibilities:

  • Researches and performs special projects as assigned
  • Performs other general and specific duties as assigned
  • Ability to operate in a PC network environment
  • Proficiency with all Microsoft Office programs and Google online app suite required 
  • Ability to multi-task and carefully prioritize
  • Ability to read music (desired and extremely helpful)

Primary Reporting Responsibility: Orchestra Manager

Secondary Reporting Responsibility: Vice President and General Manager

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